Privacy Policy

Last updated: March 2, 2026

1. Introduction

Welcome to ChickGo ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our poultry management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, phone number)
  • Business details (farm name, location, operational data)
  • Transaction and inventory data entered into the platform
  • Usage data and activity logs within the application

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the ChickGo platform
  • Process transactions and manage your account
  • Send administrative and operational notifications
  • Improve and develop new features
  • Respond to your comments and support requests
  • Comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform, subject to confidentiality agreements. We may also disclose information when required by law or to protect the rights and safety of ChickGo and its users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us, subject to any legal obligations requiring retention.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

8. Location Data

Our mobile application requests access to your device's location (precise and approximate) to provide location-based services such as tracking deliveries and associating farm or outlet records with geographic coordinates. Location data is collected only while the app is in use and is not shared with third parties except as required to provide the service. You may revoke location permission at any time through your device settings, which may limit certain features of the app.

9. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session and improve your experience. You can control cookie settings through your browser preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at arteccloud01@gmail.com.